Nanny & Caregiver Background Investigations

Nanny & Caregiver Background Investigations

Nanny & Caregiver
Background Investigations

“We have peace of mind that we hired the right nanny thanks to PFC.”

– P.F., New York

For over 30 years, PFC Information Services has helped nanny agencies make well-informed and safe hiring recommendations.

We do this by ensuring that the background investigations we deliver are never compromised by sloppy research methods or shortcuts.

We conduct thorough research so that you can sleep well at night.

Now as part of the Imperative family, PFC still offers best-in-class background investigations along with:

  • Paperless authorization forms
  • Easier state and federal compliance tools
  • Heightened data security

But we also know that when dealing with a topic as sensitive as hiring a caregiver, the human touch is critical.

Our team of professional background investigations analysts are always just a phone call away, ready to answer your questions.

“We have peace of mind that we hired the right nanny thanks to PFC.”

– P.F., New York

For over 30 years, PFC Information Services has helped nanny agencies make well-informed and safe hiring recommendations.

We do this by ensuring that the background investigations we deliver are never compromised by sloppy research methods or shortcuts.

We conduct thorough research so that you can sleep well at night.

Now as part of the Imperative family, PFC still offers best-in-class background investigations along with:

  • Paperless authorization forms
  • Easier state and federal compliance tools
  • Heightened data security

But we also know that when dealing with a topic as sensitive as hiring a caregiver, the human touch is critical.

Our team of professional background investigations analysts are always just a phone call away, ready to answer your questions.

The PFC Process

Ordering a thorough background check on your nanny or caregiver candidate is easy with our secure online portal. In order to request a background investigation, you will need your applicant’s:

  • Full Name
  • Email Address
  • Phone Number

PFC will contact the applicant directly to obtain their authorization to conduct the background investigation.

You will also be required to provide your identity and payment information. 

The PFC Process

Ordering a thorough background check on your nanny or caregiver candidate is easy with our secure online portal. In order to request a background investigation, you will need your applicant’s:

  • Full Name
  • Email Address
  • Phone Number

PFC will contact the applicant directly to obtain their DOB, SSN, and their authorization to conduct the background investigation.

You will also be required to provide your identity and payment information. 

Criminal Investigations Packages

PFC offers a number of criminal background investigation packages to meet every employer’s risk-tolerance and budget concerns.

Critical
Diligent Basic-Plus
Thoroughness
Best Practice 96% 76%
Research:
Advanced Identity Research
Multi-jurisdictional Criminal Records Database Search ✔**
County-level Misdemeanor and Felony Criminal Records Searches
State-level Criminal Records Searches
Federal District Criminal Records Searches
USDOJ National Sex Offender Public Website Search * *
National Wants and Warrants Search
$300
$165
$90
ORDER NOW ORDER NOW ORDER NOW

*Many, but not all, sex offender registrations are included in the multi-jurisdictional criminal records database.
**County research conducted in county of current residence only.

Criminal Investigations Packages

PFC offers a number of criminal background investigation packages to meet every employer’s risk-tolerance and budget concerns.

Critical
Diligent Basic-Plus
Thoroughness
Best Practice 96% 76%
Research:
Advanced Identity Research
Multi-jurisdictional Criminal Records Database Search **
County-level Misdemeanor and Felony Criminal Records Searches
State-level Criminal Records Searches
Federal District Criminal Records Searches
USDOJ National Sex Offender Public Website Search * *
National Wants and Warrants Search
$300
$165
$90
ORDER NOW ORDER NOW ORDER NOW

*Many, but not all, sex offender registrations are included in the multi-jurisdictional criminal records database.
**County research conducted in county of current residence only.

Qualifications Investigations Packages

More applicants lie about their education and employment experience than lie about their criminal history. 

PFC offers a variety of services to verify your candidate’s qualification claims.

Premier Advanced Basic Driving History Only
Research:
State Driving History
Protective/Restraining Order Searches
Federal Bankruptcy Search
Employment Verification
Education Verification
Professional License and Certification Verification
County-level Civil Litigation
Federal District Civil Litigation
$375 $165 $95 $45
ORDER NOW ORDER NOW ORDER NOW ORDER NOW

Qualifications
Investigations Packages

More applicants lie about their education and employment experience than lie about their criminal history.

PFC offers a variety of services to verify your candidate’s qualification claims.

Premier Advanced Basic Driving History Only
Research:
State Driving history
Protective/Restraining Order Searches
Federal Bankruptcy Search
Employment Verification
Education Verification
Professional License and Certification Verification
County-level Civil Litigation
Federal District Civil Litigation
$375 $165 $95 $45
ORDER NOW ORDER NOW ORDER NOW ORDER NOW

How long does it take?

PFC’s goal is to complete the report as quickly as possible without compromising the accuracy or quality of the research.

Once your caregiver completes the background investigation consent paperwork, the report will typically be ready in three to five business days–often much sooner. But there are a few circumstances that may increase the report completion time:

  • Most of our research involves hands-on research of local court records. However, since some courts do not make their records readily available for public review, it may take longer to complete the research for those counties.
  • Additionally, when a record is found, obtaining all of the relevant information from the court’s files (often located in offsite archives) may take an extra couple of days.
  • Sometimes we must also conduct additional research to verify that the court records found have been correctly associated with your applicant.

If we anticipate that a report is going to take more than five days, we will let you know and provide you with a preliminary report.

How long does it take?

PFC’s goal is to complete the report as quickly as possible without compromising the accuracy or quality of the research.

Once your caregiver completes the background investigation consent paperwork, the report will typically be ready in three to five business days–often much sooner. But there are a few circumstances that may increase the report completion time:

  • Most of our research involves hands-on research of local court records. However, since some courts do not make their records readily available for public review, it may take longer to complete the research for those counties.
  • Additionally, when a record is found, obtaining all of the relevant information from the court’s files (often located in offsite archives) may take an extra couple of days.
  • Sometimes we must also conduct additional research to verify that the court records found have been correctly associated with your applicant.

If we anticipate that a report is going to take more than five days, we will notify you and provide you with a preliminary report.

Order a PFC Background Investigation today!

 

Welcome to PFC Information Services, an Imperative company.

This process is designed for employers or individuals who hire very infrequently to purchase background investigations on prospective or current employees. If you need a background investigation for other purposes, please contact us.

In order to purchase and initiate your background investigation, you will need the name, email address, and telephone number of your prospective or current employee. We will contact them to obtain the legally-necessary authorizations and make the necessary disclosures.

Please provide your contact information below and, on the next page, select what you would like to include in your investigation.

Employer Information

Email address of the person ordering the background check

DEFINITIONS

Advanced Identity Research: PFC will review information from consumer reference files (e.g., credit bureau records, consumer transactions, and public records) to corroborate the identity information provided by the applicant and determine under which names and in which jurisdictions criminal research should be conducted.

This is not verification that the information provided matches the records of the Social Security Administration or any government entity. Nor is it a verification that the information provided belongs to the applicant, even if the name, social security number, and date of birth records found match those provided by the applicant.

If the provided identity information is inconsistent with the results of our research, we will place the report on hold and bring the issue to your attention.

Civil Protective/Restraining Order Searches: This search checks for protective orders (also called restraining orders, protective orders, or stay-away orders) filed by or against the applicant in each county associated with your applicant in the past two years. CPOs are frequently filed in the context of domestic disputes, but they can also be filed in non-domestic situations, e.g., coworkers, former employers, neighbors, etc. CPOs are not always considered public information and may not be accessible by conducting a county search.

County-level Civil Litigation: This is a search for civil litigation in the counties associated with your applicant in the last ten years. Each search will cover a minimum of ten years of plaintiff and defendant records in that county.

County-level Misdemeanor and Felony Criminal Records Searches: PFC will conduct searches of the misdemeanor and felony criminal court records of each county associated with the applicant in the past ten years.

Counties and names included in research are determined based upon information provided to PFC by the applicant and other information developed during Advanced Identity Research.

Each search will cover a minimum of ten years of criminal records in that county, if available – most will cover longer periods.

Many counties have decentralized court records systems and each city or town in a county may have its own separate system for maintaining records of citations and low-level offenses. Our research is conducted using the records of the primary county-level criminal case indices and may not reflect cases in municipal or other low-level courts not included in the primary indices.

It is also important to note that these are searches of judicial (court) records, not records maintained by law enforcement or other agencies including investigations, arrest warrants, or arrest and detention records. Until a criminal case has been filed against a defendant, the matter will not appear in the court’s records.

County-of-Residence Misdemeanor and Felony Criminal Records Search: PFC will conduct a search of the misdemeanor and felony criminal court records in the county associated with the address provided to PFC by the applicant.

Criminal Records Database: PFC will conduct this database search under each name associated with the applicant during Advanced Identity Research.

Sometimes referred to as a “national” or “nationwide” criminal history search (we call it multijurisdictional), this database contains millions of criminal records, sex-offender registrations, the Office of Foreign Asset Control’s (OFAC) list of identified terrorists and other international criminals (often referred to as the Patriot Act list) and other sources.

Some jurisdictions provide limited or no information for inclusion in this database. Half or more of the available criminal records in the United States are missing from this database.

To ensure maximum possible accuracy, any records found in the database are verified with the originating county prior to inclusion in our Report.

Education Verification: We will attempt to verify college, university, or trade school accomplishments asserted by your applicant, watching out for unaccredited institutions and degree mills.

Employment Verification: We will diligently attempt to verify directly with the Human Resources department or other authorized source up to three current or previous employment claims made by your applicant.

Federal Bankruptcy Search: This review of federal court records will identify any bankruptcy filings by your applicant in the past ten years.

Federal District Civil Litigation Search: This review of civil litigation in federal districts associated with your applicant will identify federal lawsuits associated with your candidate. Each search will cover a minimum of ten years of plaintiff and defendant records in that jurisdiction.

Federal District Criminal Records Searches: PFC will, at a minimum, search for criminal records in each federal district associated with the applicant in the past ten years. Jurisdictions and names included in research are determined during Advanced Identity Research.

The indices for federal court records include only the defendants’ names. They do not include defendants’ dates of birth or other identifiers. This means that the majority of records initially identified by searching a relatively common name are not actually associated with the applicant.

PFC will conduct additional research to determine if the defendant in a federal case is the applicant. This usually does not delay completion of the Report more than one day. However, on occasion, this may require more time-consuming effort such as retrieving records from the federal archives or processing a request through the Department of Justice. In exceptionally rare cases, this additional research may take three or more weeks.

License and Certification Verification: We will attempt to verify a license or certification claim made by your applicant.

National Wants and Warrants Search: This search identifies extraditable arrest warrants that have been reported by local, state, and federal authorities to the FBI. Many, if not most, warrants are not reported by local authorities. When a record is found, a search of county, state, and federal criminal records may be conducted to help identify additional relevant information.

State Driving History: This report will deliver the state’s official record of your applicant’s driving record, typically including accidents and citations in the last three to five years. Different states provide different kinds of information and records for different lengths of time.

State-level Criminal Record and Sex Offender Research: PFC will search selected statewide criminal records repositories, prison records, and sex offender registries in each state associated with the applicant in the past ten years.

Jurisdictions and names included in research are determined during Advanced Identity Research.

Not all states make all of this information available.

Some states offer criminal records from both the state law enforcement agency and the state court system. In these cases, PFC will utilize the system believed to be the most thorough and readily accessible.

Some states require fingerprints or unique signed releases to access their criminal records repository or prison records. Because these processes can significantly delay completion of the Report, these sources are not included in this Report.